Privacy Policy

1. Introduction

Peconic Appraisals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit peconicappraisals.com (the "Site") or use our services. Please read this policy carefully. By using our website and services, you consent to the practices described here.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name, email address, phone number, and physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
• Demographic information such as age, gender, and interests

Non-Personal / Derivative Data

Our servers automatically collect certain information when you access the Site, including:

• IP address, browser type, operating system, and device information
• Access times and pages viewed directly before and after accessing the Site
• Website usage patterns and analytics
• Cookies and similar tracking technologies

Customer Communication Records

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

3. How We Use Your Information

Having accurate information about you permits us to provide a smooth, efficient, and customized experience. We may use collected information to:

• Fulfill and manage appraisal requests and other transactions related to the Site
• Generate personal profiles to make future visits to the Site more personalized
• Email or text you regarding your appraisal or quote request
• Process transactions and payments
• Communicate appointment reminders, rescheduling updates, and customer support
• Increase the efficiency and operation of the Site
• Monitor and analyze usage and trends to improve your experience
• Ensure security and fraud prevention
• Maintain records of your communication preferences and consent

4. SMS Messaging & A2P Compliance

Program Description

Peconic Appraisals operates an A2P (Application-to-Person) SMS messaging program for appointment confirmations, reminders, rescheduling updates, and customer support. This program complies with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and A2P 10DLC registration requirements.

Opt-In & Consent

• Messages are sent only to customers who have explicitly opted in via a dedicated SMS consent checkbox on our scheduling forms or website
• We maintain timestamped records of all opt-in actions
• Consent to receive SMS messages is never a condition of purchase or service

Opt-Out Instructions

• Text "STOP" at any time to unsubscribe from SMS messages
• You will receive a final confirmation message; no further messages will be sent unless you re-enroll
• All opt-out requests are processed immediately

Help & Support

• Reply "HELP" for assistance, or contact us at peconicappr@gmail.com or (631) 466-2074 during business hours

Message Frequency & Content

• Message frequency varies based on your interactions with our business and appointment schedule
• All messages are directly related to services you have requested
• We do not send promotional content without specific, separate consent

Message & Data Rates

• Standard message and data rates may apply — contact your wireless provider for details
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and most regional U.S. carriers

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

Service Providers

• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
• SMS aggregators and providers solely for delivering messages you have consented to receive
• All service providers are contractually obligated to maintain confidentiality and data security

Legal Compliance

• If required by law, legal process, or to protect our rights, property, or safety
• In response to valid law enforcement requests or court orders

Business Transfers

• In connection with a merger, acquisition, or sale of assets — your data remains protected under the terms of this policy

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding approved SMS aggregators and message delivery providers.

6. Data Security

We implement and maintain reasonable security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection practices
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and user behavior
• Remember your preferences and personalize your experience
• Improve website functionality
• Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of the Site.

8. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails by clicking "unsubscribe" in any email we send
• Opt out of SMS messages at any time by replying "STOP"
• Request information on how we process your data
• Withdraw consent at any time for future communications
• Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise any of these rights, contact us using the information in Section 11.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies. This Privacy Policy applies only to information collected by Peconic Appraisals.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available at peconicappraisals.com/privacy-policy with the effective date noted at the top. For significant changes, we will notify you by email or through a notice on our website.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at: